Support

Support September 1, 2011 Announcements

guide.pngRecommended Reading:  New Users, Beginner

You will Learn
: Creating a Mailing, Contact List and basic Campaign Manager concepts.

The attached Quick Start Guide is usually provided to customers on initial sign-up.  This document will very quickly guide you through the process of initiating your first email marketing campaign.  Ensure you download that guide that is appropriate for the version of Campaign Manager that you are using - v2 (http://cm.upaknee.com) or v3 (https://cm3.upaknee.com).

For a more in-depth explanation of how Campaign Manager works, or if you would like to learn about using advanced features please see the Comprehensive User Manual.

Support September 1, 2011 Announcements

You can use this tool to submit a trouble ticketdownload manuals and user-guides.  You will also find a library of email marketing tips and tricks for using Campaign Manager in innovative ways.  It's worth a look, as some of these are submitted by customers like you. Explore and learn - start by clicking on any of the icons below.

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How-to-Guides - 
Here you will find manuals and quick start-up guides to guide you through using Campaign Manager.

Advanced Tips - Come here for a valuable source of online marketing tips and tricks.  We often come up with valuable ways to extend and use the Campaign Manager toolset in new and different ways.  These tricks will help you simplify, extend and otherwise realize greater value from your online marketing efforts.

Best Practices - In addition, we know you will be back frequently to download our source of email marketing best practice material, know-how from other companies and marketing professionals on how to best structure and execute your email marketing efforts.

Service Notifications - We will also post service issues and scheduled maintenance updates on this site.  We are committed to providing service reliability, however from time to time, service issues may arise.  We will post these issues here and post updates on our progress to resolve any issues.

Thanks from all of us at the Support Team at Upaknee!

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